Four specialty retail shop owners across the country and an expert in consumer trends and retail strategy gather around the fire to discuss the immediate aftermath of the COVID “shutdown,” the steps they’re taking to reopen or reposition their businesses, the safety precautions they’re using and how they’re recouping their losses. From day-to-day operations adjustments (adjusted hours, curbside pickup, delivery) to staffing changes; creative inventory strategy to quick-start e-commerce solutions, they’ve responded on the fly and without a roadmap. Listen in as they chat candidly about what they’ve learned, what questions they still have, what makes them nervous and what gives them hope about the near and long-term future.
Check out Chris Hogue's webinar, From The Inside Out: Transitioning Retail Experiences to Keep Shoppers Safe. outdoorindustry.org/article/covid-1…-shoppers-safe/